Massawa Convenience Store is open from 10:00 AM – 10:00 PM Monday to Saturday, and on Sundays from 11:00 AM – 7:00 PM.

We offer a wide range of products, including organic Teff, injera mixes, pulses, spices, freshly roasted Ethiopian coffee, snacks, beverages, household essentials, personal care items, and over-the-counter medicines. Our store also features the Habesha Breakfast & Snack Café and the Bangla Snack Café for on-the-spot meals and treats.

You can call us directly at the store, send an email, or visit our website to check product availability. Our friendly staff are always happy to assist.

Yes, returns are accepted for most unopened and undamaged products within a reasonable time frame. Please bring your receipt and ensure items are in their original packaging.

Perishable items such as food, beverages, and freshly prepared café products cannot be returned due to health and safety reasons. Some personal care items may also be non-returnable if opened

Yes! We can prepare special orders, catering, and bulk purchases for family gatherings, cultural events, or special occasions. Please contact us in advance to arrange your order.

Currently, we do not offer delivery, but you can place special orders for in-store pickup. We recommend calling ahead to confirm availability.

Yes, we offer Ria money transfer services to send money quickly and securely internationally.

Absolutely! Massawa is a community hub, welcoming families, cultural gatherings, and celebrations, with spaces and services tailored to all ages.

In accordance with Ontario law, customers must be 19 years or older to purchase tobacco, cigarettes, vaping products, alcohol, and beer. Staff may request a valid government-issued photo ID to verify age, and sales will not be completed without proper identification.